TERMS AND CONDITIONS
ORDERS AND QUOTATIONS
When ordering, or requesting a quotation, always specify quantity, size, style, part number and complete name of the part or material. Our Customer Service Representatives will provide prompt pricing and delivery information for all of your requirements.
Unless established by negotiated agreement, all prices are subject to change without notice.
TERMS AND PAYMENT
All cash accounts are C.O.D. or cash in advance. Unless otherwise negotiated, open account terms are net thirty (30) days. Forms of payment expected are cash, check, electronic transfer, Visa, MasterCard, American Express or Discover.
All applicable state and local taxes will be added to invoices unless a current Tax Exemption Certificate is on file with us.
Goods may not be returned without our consent. Return requests should be made within ten (10) days of receipt of our invoice. Material must be in saleable condition, returned in its original container; freight prepaid and subject to inspection on receipt. Goods returned due to our error will be promptly corrected without expense to the customer. If the cause is not ours or our suppliers, we will do whatever possible to minimize expense to the customer; however, we reserve the right to charge a handling and restocking fee. We cannot accept return of material cut or fabricated to a customer's specifications.
WARRANTY AND LIMITATION OF LIABILITY
Southeast Rigging and its Subsidiaries (SER&S) warrants to the purchaser of new products of its manufacture are free of defects in materials and workmanship under normal use for the period offered by manufacturer from date of purchase by customer. This warranty does not cover ordinary wear and tear, abuse, overloading, alterations, and use in any manner other than intended or contrary to instructions for the product. Further, this warranty does not cover any repair or attempted repair, performed by any party other than SER&S, or its agents. Exclusively, the manufacturer of those products warrants materials and equipment sold by SER&S, and manufactured by others. "Manufactured by others" shall be any item designed, produced or manufactured by any person or entity other than SER&S. THIS WARRANTY IS LIMITED TO NEW PRODUCTS SOLD BY SER&S TO THE ORIGINAL PURCHASER, AND IS NOT TRANSFERABLE OR ASSUMABLE. SER&S’ liability for any afore mentioned warranty is limited to the repair or replacement, at SER&S’ discretion, of the defective part or material. Any material believed to be defective must be returned freight prepaid. Upon determination of defect by SER&S, the repaired or replaced material will be returned FOB: shipping point. It is the user’s responsibility, and expense, to remove and reinstall any material believed to be defective.
THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED WARRANTIES. SER & S DOES NOT WARRANT THE PRODUCT OR MATERIAL WILL BE SUITABLE FOR THE PURCHASER'S INTENDED USE OR REQUIREMENTS. IN NO CASE SHALL SER & S LIABILITY EXCEED THE PURCHASE PRICE PAID FOR THE PRODUCT OR MATERIAL.